Make MPEG2 not functioning
Not able to resolve problem with processing MPEG4s or VCAM's .mov files to MPEG2 format. I get the Applescript error message, "Can't make application type into anything. (-1700)" Each time I try to convert a new show, the Transcoder locks up on the first file, and there it stays until it times out.
The Transcoder window contents are:
(time) Launched
(time) Reading preferences file
(time) Gathering files to be processed.
(time) Normalizing audio of "filename"
The Singles folder in Pando is set up and all downloads are appearing there normally. They can be opened up and viewed; however the only files appearing in the MPEG2 folder after a conversion attempt is the WAV file, in this case from a VCAM program that I just tried to process.
All software is up-to-date. This problem is occurring at both my desk computer, at which I
installed VMX a couple weeks ago, and the main VMX computer, which has
been running it all along.
Give this another try on the
Give this another try on the actual VMX computer. I suspect the issue is because you don't have
1) Xcode Tools installed at your desk
2) After installing Xcode Tools, then you must download and install the 'Normalize' application that can be found in the right sidebar of the VMX Self-Support page (on the VMX website). Note that this will NOT install properly if you try to do it before installing Xcode Tools.
This should work on the actual VMX computer because Nair was having the same issue there until he did the above. As far as I know, he did both installations and the VMX computer was working properly, so please try again on the VMX computer. That is the error that will occur if the above steps were not taken.
I will try this too. I just
I will try this too. I just downloaded my own movie and it wouldn't convert. It worked when I tested it originally, but now not seeming to. But I have received the error about can't make file into anything on many downloads and they all seem to have worked. I thought this might be an email message, or have something to do with the audio normalization. I just accept the error message and keep going and it seems to work. I have to rework this process, but for now Drew and I will only use the VMX for transcoding until I figure it out. If you need anything resent, tell me what shows and I will resend them.
Matt Goudey
Video Technology Coordinator
Vermont Community Access Media
208 Flynn Ave Suite 2G
Burlington, VT 05401
802.651.9692
Matt, the latest problem
Matt,
the latest problem is that we are unable to complete transcoding to MPEG2 of the MOV files that have recently been downloaded. The shows in question are Vermont Today #13, and recent Victory for You shows. The transcode process is stuck on "Normalizing Audio" on both the main VMX computer and the one at my desk. The Victory for You 847 & 848 has been stuck at this point for 12 hours on the main VMX computer. Yesterday the transcode process was tied up all day for VT#13. After 8 hours I cancelled it.
I'm going to move the MOV flle to another location so I can at least process all the other shows I've downloaded.
PS: I submitted this message a few moments ago, and found that an MP4 file, PalestineNakba.mp4 is also stuck on the normalization step. It has been going since yesterday afternoon - 20 hours. This is only 1 of 5 shows that await transcoding.
Both computers have last week's VMX update.
Kenric Kite
ORCA Media - Montpelier area
www.orcamedia.net
Kenric, Can you please turn
Kenric,
Can you please turn on Vine Server and make sure it says 'Server running' on the VMX machine (it's probably on the dock or else in the applications folder). I need to VNC into your VMX machine and make sure the Normalize application is properly installed and running. I am getting a connection refused when I try to VNC in, which usually means either Vine Server is not running, or your firewall is not opened to route that port. This is probably going to be the only way to troubleshoot this one. The only other thing you can do on your end is to open up the 'Terminal' application (in the Applications > Utilties folder) and type the following command
/usr/local/bin/normalize
then tell me what it says after you type that (I will still need to VNC into your machine no matter what to fix this, but running that command will at least tell me if the program was properly installed).
Usage: normalize [OPTION]...
Usage: normalize [OPTION]... [FILE]...
Try `normalize --help' for more information.
Yes - this is what you will
Yes - this is what you will see when it's working properly. As I mentioned earlier, I installed the normalize app for you guys (ORCA) this morning on the VMX computer. I had to build it from source because the order of installations had gotten murky. But it is all working properly now in terms of the normalize application.
Kenric Kite ORCA Media -
Kenric Kite
ORCA Media - Montpelier area
www.orcamedia.net
Emily, the Vine Server has been running on the VMX all along. We're not able to get anything to happen when entering that command string in Terminal. It just returns an error message, file not found. We tried in serveral different directories as well.
I'll have Nair look into it with you on Monday.
Thanks,
Reinstalling the app from
Reinstalling the app from the Installer at this point isn't going to fix it. When you get that error it means things were not properly installed in the right order (Nair probably tried to install Normalize before putting Xcode Tools on). I think Nair fixed Vine Server as I can now VNC into your machine.
I compiled the Normalize application for you from source (unfortunately if it doesn't get installed in the right order this is the only way to fix it). This error should now go away and it should work properly.
I reinstalled the Normalize
I reinstalled the Normalize app
Hopefully that will do the trick
Try doing it on your personal machine
The "can't make anything from file" applescript error is for the email, not the transcode.
Matt Goudey
Video Technology Coordinator
Vermont Community Access Media
208 Flynn Ave Suite 2G
Burlington, VT 05401
802.651.9692
I am also getting this
I am also getting this error. Is it just a matter of checking that xtools is installed then re-installing the normalize app in that order?
That error message is not
That error message is not attached to the transcode, it is part of them email script. If you check, the movie should be successfully downloaded. If you see the movie in the proper folder that means the transcode was successful. It doesn't move until the transcode is complete.
Matt Goudey
Video Technology Coordinator
Vermont Community Access Media
208 Flynn Ave Suite 2G
Burlington, VT 05401
802.651.9692
I wasn't referring to the
I wasn't referring to the apple script error. I was referring to the original post pertaining to the inability of the vmx program to transcode to mpeg 2 from mpeg 4.
Would the solution to still be to:
check that xtools is installed and then run the normalize app?
Alex, is your Vine Server
Alex, is your Vine Server running?
Matt Goudey
Video Technology Coordinator
Vermont Community Access Media
208 Flynn Ave Suite 2G
Burlington, VT 05401
802.651.9692
alex -- it depends on if
alex -- it depends on if you've previously tried to install normalize or not. if you haven't, then yes, make sure xcode tools is installed and then run the normalize installer. if you have already tried to install normalize w/o xcode being installed (this likely would have been many months ago), then you might not have as much success. either way, pls install xcode tools, then run the normalize installer, and then open up the 'Terminal' application (in the Applications > Utilties folder) and type the following command
/usr/local/bin/normalize
then post what it says after you type that.
usage: normalize
usage: normalize [option]... [file]...
try normalize --help for more information
that is what I got after I confirmed the presence of xcode tools and downloaded and ran normalize, then typed /usr/local/bin/normalize into the terminal.
that's exactly what you want
that's exactly what you want to see. You should be all set now.
Excellent, thanks again.
Excellent, thanks again.
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